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Sales Associate

Bay to Bay Ace Hardware

Tampa, Fl


Position Summary

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Major Responsibilities

  • Ensure each customer receives outstanding service which follows the S.A.L.E.S process.

  • Maintain awareness of all promotions and advertisements.

  • Execute the daily operational, day-to-day goals and priorities assigned by store management.

  • Assist in the training and development of peers.

  • Uphold merchandising and store cleanliness standards.

  • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.

  • Awareness and appropriate responsiveness of safety issues.

  • Conscious of shoplifting activity.

  • Aid customers in locating merchandise in-store, online at, as well as processing special orders.

  • Answer customers' questions and provide information on procedures and policies.

Minimum Requirements


  • high school diploma, or currently enrolled in high school.

  • possess a vast product knowledge of hardware-related products or a willingness to learn.


  • Knowledge of retail computer systems or the wiliness to learn. MS Word and Excel a plus

  • A commitment to service excellence and customer satisfaction.

  • Solid team player with excellent interpersonal skills.

  • Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multitask

  • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.

  • Participate in monthly associate staff meetings.


Preferred skills


  • Sales and marketing experience with retail programs, establishing relationships and working with customers.

  • Previous experience in a retail environment either in marketing, sales, or back office.


 Physical Requirements

  • Must be able to lift 50 pounds frequently to load and unload customer orders.

  • Ability to stand for an extended period of time.

  • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.


  • Part-time (Staff working 30 less than hours per week)

    • Employee discount (30% off full-price items and 10% off sale and discounted items)

    • Paid Training

    • Bonuses

    • Flexible hours

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.  The independent store owner alone is responsible for and independently makes all decisions concerning employment-related matters, including hiring, firing, discipline, supervision, staffing and scheduling.  Ace Hardware Corporation will not receive a copy of any applications submitted for this position and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos, and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

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